Privacy Policy

What data do you collect?

We collect two categories of information. First, data you give us directly: your name, email address, phone number, company name, and any message you write in our contact form. Second, data collected automatically when you visit our site: your IP address, browser type, device type, pages visited, time spent on each page, and referring website. This automatic data is collected through cookies and analytics tools, and it helps us understand how visitors use the site so we can make it better.

How do you use cookies?

We use a small number of cookies. Essential cookies keep the site working — for example, remembering your cookie consent preference. Analytics cookies (via Google Analytics) help us understand traffic patterns: which pages get the most visits, how long people stay, and where they come from. Advertising cookies (via Google Ads) help us measure whether our online ads lead to inquiries. You can decline all non-essential cookies when the cookie banner appears, and the site will still work normally. You won't lose any functionality.

Do you share my data with third parties?

We share limited, anonymized data with two third-party services: Google Analytics (for website usage analysis) and Google Ads (for advertising measurement). We do not sell, rent, or trade your personal information. We do not share your contact form submissions with anyone outside Torres Markets Ltd. If you email us or fill out our form, that information stays with our team and is used only to respond to your inquiry.

How do you protect my data?

Our website uses HTTPS encryption for all data in transit. Contact form submissions are stored in a secure, access-controlled system. We limit access to personal data to team members who need it to respond to inquiries. We do not store payment information on our website — we don't collect payment through the site at all.

What are my rights?

You have the right to ask us what personal data we hold about you, request a copy of it, ask us to correct inaccurate data, and ask us to delete your data from our systems. If you've submitted a contact form and want your information removed, email us at [email protected] and we'll take care of it within 10 business days.

How do I opt out of tracking?

You can decline cookies when the cookie consent banner appears on your first visit. If you've already accepted cookies and want to change your mind, clear your browser cookies for torresmrkts.com and the banner will appear again on your next visit. You can also install the Google Analytics Opt-Out Browser Add-on to prevent Google Analytics from collecting data on any website you visit. To opt out of personalized Google Ads, visit Google's Ad Settings page.

Will this policy change?

We may update this policy if we add new tools, change how we handle data, or if legal requirements change. When we do, we'll update the "last updated" date at the top. We won't make major changes without a clear notice. If a change materially affects how we handle your data, we'll post a notice on the site.

Who do I contact about privacy?

For any privacy-related questions, concerns, or requests, email us at [email protected] with the subject line "Privacy Inquiry." We aim to respond within 5 business days. Our mailing address is 9901 87 Street NW, Edmonton, Alberta T5H 0B1.